Shipping policy

Production time and carrier transit time are separate. Standard production time for custom projects is 5-7 business days. DTF orders are ready to ship or for pickup within one business day of ordering. Weekends and holidays are excluded. Local pickup is ready only after we send a ready-for-pickup notice. Creating a shipping label does not mean the carrier has received the package. These production times do not include carrier transit time.

If we cannot ship within the stated shipment time, or within the period required by applicable law when no shipment time is stated, we will notify you, provide a revised shipment date or explain that it is unknown, and explain how to consent to the delay or cancel for a prompt refund. We will obtain any consent required for further delays and cancel and refund when required. Nothing in this section limits cancellation, refund, or other rights provided by applicable law.

DTF local pickup: For DTF orders only, wait for your ready-for-pickup notice before collecting your order. Our color-coded pickup tubes are accessible and are not locked. Follow the instructions in your pickup notice, verify the order label, and contact us immediately if a package is missing or incorrect.

Please collect your DTF order within 24 hours after we send your pickup-ready notice. If you need more time, contact us to arrange pickup. Leaving transfers in the pickup tube beyond that time may affect their condition. If you report a quality problem, we will review whether it resulted from storage after the order was ready or from a production defect. This notice does not limit rights provided by applicable law.

For pickup questions or arrangements, email seendeavorsllc@gmail.com or call 432-208-7606.